For lmgrd, make sure the configuration in lmtools is set to be run as a service by checking the ‘Use Services’ option, then restart the vendor daemon.įor lmadmin the standard installation will enable the use of a service (only one service is used for lmadmin), in this case the service is the server executable (lmadmin.exe) itself. Both server types should always be run as a service to continue to run even after all users (or admins) have logged out from the server. Run as Serviceīoth lmadmin and lmgrd can be run as simple application in which case they are only up and running while the current user (or Administrator) is logged in.
Review this section to know how to reread the license file. If you have updated the license file you need to reread the license file.
You can force this update by opening StruSoft Installer, go to the ‘Licensing & Settings’ tab and clicking on ‘Refresh Local License File’. Should this process be hindered the validity of the current license file will run out resulting in no licenses can be checked out from the server.Īlways make sure StruSoft Installer (and ‘StruSoft License Auto Updater Service’) has internet connection and this process can be carried out without any interruptions.
StruSoft Installer makes sure you always have a fresh license file downloaded, this is handled by the ‘StruSoft License Auto Updater Service’. If you have changed the vendor daemon location for either server type you need to restart (start/stop) the service. Start lmtools and check the service configuration to find out where the lmgrd.exe is placed and then just make sure the strusoft.exe is placed in the same folder. However, it is recommended to have the strusoft.exe and lmadmin.exe in the same path so if you are experiencing server connection issues just make sure they are in the same folder.įor lmgrd the vendor daemon path to be placed along side the server executable (lmgrd.exe) as well. The vendor daemon is placed in the correct path in the standard installations but it is quite possible to move it manually but then the server needs to be told.įor lmadmin the vendor daemon (strusoft.exe) is placed in the same folder as the server executable (lmadmin.exe) which means there is no need to specify the path to the vendor daemon.īut if you would like to put the vendor daemon in another path you can add it in the ‘Vendor Daemon Location’ textbox. The file is called ‘strusoft.exe’ and must be placed in the correct path in relation to the server. The StruSoft specific part of the FlexNet system is the vendor daemon which is an actual file needed by the license server (lmadmin or lmgrd). Review this section of where to set the license file path per server type. Now make sure your server (lmadmin or lmgrd) points at the correct path.
If the folder is something else you need to upgrade your version of StruSoft Installer. The path should always be ‘C:\ProgramData\Strusoft\License System 4’. Required TCP ports to be opened in the firewall I have read and tried everything in this FAQ and still I’m having problems, what shall I do next? A. My license server don’t have internet access, what can I do?ġ8.
I have forgotten my password to the license server administration page. Where do I find the lmadmin log files?ġ6. Can I activate my license on a virtual machine (e.g. In StruSoft Installer, what are the ‘advanced server settings’?ġ4.
In StruSoft Installer, while activating I’m getting a warning saying the activation code has been used too many timesġ3.
In StruSoft Installer, I’m getting a warning saying the current mac address does not match the one used during license activationġ2. In StruSoft Installer, I’m getting a warning saying it failed to connect to the license update serviceġ1. Why am I getting critical alerts in the lmadmin webgui during normal use?ġ0. How long does the server keep licenses checked out after it lost connection to the client?ĩ. When does my program lock down after I lost the connection to my license server?Ĩ. When I remove my pc from my docking station the license stops working, why?ħ.
Why do I need to have StruSoft Installer installed?Ħ. How do I get the license server to reread the license file?ĥ. How do I change ports in the license server?Ĥ. Use only lmtools from StruSoft (lmgrd only)ģ.The license service won’t start, how do I get it running?
Required TCP ports to be opened in the firewallġ. This page contains the StruSoft Installer Knowledge Base with Frequently Asked Questions (FAQ) and other titbits of information about the installation and configuration of the StruSoft license system 4 (based on FlexNet).